Sometimes we just need a little more information about you to confirm your identity and fully open your Orca account. This could be for a number of reasons.

A member of the Orca team will be in touch very shortly if you have failed your AML/KYC check to ask for the information we need to open your account.

These details often include:

  • A picture of your passport or driving licence

If you have any concerns or if a member of the Orca team has not yet been in touch, you can contact a member of the Orca team by emailing us at [email protected]

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